Comments on: SharePoint search: good or bad? http://www.iaplay.com/2008/11/27/sharepoint-search/ the good life in a digital age Wed, 06 Jul 2011 11:44:31 +0000 hourly 1 http://wordpress.org/?v=3.1.2 By: Sharon http://www.iaplay.com/2008/11/27/sharepoint-search/comment-page-1/#comment-59496 Sharon Thu, 02 Apr 2009 11:48:33 +0000 http://www.iaplay.com/2008/11/27/sharepoint-search/#comment-59496 Hi, I guess I must have not been clear on the day, I certainly didn't mean to give the impression that the fault lies purely with users. The only direct user issue is using broad search queries such as form against a large index. (If you've got 000s of forms, relevance is going to be a lucky dip if 'form' is all the there is to go on.) The rest of the issues usually occur through content and linguistic issues. The key message was to explain why you can't get Google-like searching internally. On the Internet, if Google can't find you, nobody can. That's a pretty strong incentive for people to use all sorts of search engine optimisation (SEO) tactics. Google doesn't worry about security or permissions - if it's open to everyone it's indexed, if not it isn't. I rarely come across an organisation that has considered applying SEO internally or has opened up access to all their information. They face a different set of challenges when trying to improve search. Hope that helps a little. p.s. Got to chuckle, came across this post whilst searching for some info on improving people search... :-) Hi, I guess I must have not been clear on the day, I certainly didn’t mean to give the impression that the fault lies purely with users. The only direct user issue is using broad search queries such as form against a large index. (If you’ve got 000s of forms, relevance is going to be a lucky dip if ‘form’ is all the there is to go on.) The rest of the issues usually occur through content and linguistic issues.

The key message was to explain why you can’t get Google-like searching internally. On the Internet, if Google can’t find you, nobody can. That’s a pretty strong incentive for people to use all sorts of search engine optimisation (SEO) tactics. Google doesn’t worry about security or permissions – if it’s open to everyone it’s indexed, if not it isn’t. I rarely come across an organisation that has considered applying SEO internally or has opened up access to all their information. They face a different set of challenges when trying to improve search.

Hope that helps a little.

p.s. Got to chuckle, came across this post whilst searching for some info on improving people search… :-)

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