January 2009

lessons in frugality from cats

1. Sleep alot
Cats enjoy just lying around. They wallow in laziness. Our two positively scorn me when I rush around getting ready for work. If sleeping is getting boring, then find an exciting new place to sleep. Grumpy Cat challenges herself to squeeze through ever tigher gaps to get into prime sleeping spots.

cat, doing what she does best   Other Cat

2. Entertainment can be cheap
Noisy Cat likes elastic bands. Alot. Shop-bought toys don’t hold his attention anywhere near as long.

3. Luxury is simple
Radiators provide cats with obvious joy. In summer sunshine does the same. Best not to discuss their feelings about warm bird guts.

4. Be cute and someone else will feed you
I’m not sure this is something you should try and emulate but both our two fuzzballs were once strays. They hit the jackpot when they sucked up to me, winning a warm house, an easily manipulated lady of the house, no kids, no dogs, and a home where alot of home butchery goes on.

They have to put up with occasional humilating fussing from the humans but mostly the cats seem to have the better deal. They even seem to love their super-cheap cat food, known in our house as kitty-crack.

cats
happiness
simplicity
toys

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not going to the IA Summit

I first attended the IA Summit in 2004 and I’ve gone every year since. Each time the conference has given me a much needed boost of energy and optimism. So I’m sad not to be going to Memphis.

Timing isn’t good with one project launching and another kicking off in anger. But I would also have struggled to make the business case to my charity employers. We have budget to send staff to conferences but we need to be really really clear about the benefits.

The programme this year looks intriguing as ever but there’s nothing explicitly about my sector (charities), main products (intranet and CRM), technology (SharePoint) or  dominant issue (accessibility). There is a session about Agile and one on Web Standards but they’re the only sessions that my organisation would recognise as being relevant to what I do.

The presentation titles aren’t really very helpful on their own (Evolve or Die? You’re Not Doing It Right? IA Spy School? A House Divided?). I needed the descriptions when I was trying to make the business case!

I’ve got no team to manage anymore so the UX management stream is far less relevant than when  I was at the BBC. I can’t use visual communication methods like comics and lots of IA deliverables wouldn’t be easily re-usable with blind team-members without a lot of effort. Anything too future-facing/web 3.0 is just pie in the sky when you are still trying to get web 1.0 to work for all your users.

The strategic stuff would be applicable, although it is nowhere near as imperitative in a 3000 person organisation compared to a 30000 person one. MetaSearch, Facets of Faceting, and Business Centred Design all sound like sessions I would attend but they’re not enough.

Interestingly, having always worked in not entirely commerical companies, I feel a much greater sense of responsibility for the RNIB’s cash. The money we receive (for the most part) comes from people who wanted to make someone else’s life better, rather expecting to get some benefit in return.

Getting employees re-energised and re-inspired is a legitimate way for charities to use that money… but I feel an obligation to think of ways of achieving the same goal that don’t require me to fly to Memphis.

accessibility
charity
information architecture

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accessible rich-text editors

One of our biggest challenges in rolling out SharePoint (and in many other projects) is getting an accessible rich text editor that our blind and partially sighted authors can use to enter content with.

We’re looking at XStandard, TinyMCE and Telerick RadEditor.

Any other suggestions welcome. I’ll let you know how we get on.

accessibility
sharepoint

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new desk, again

I’ve moved to a new desk. I think by this stage at the BBC I was onto my third desk but it looks like I’ll be moving again in the near future so the RNIB may catch up.

This desk has several clear advantages

  •  reduced proximity to chocolate. Being able to wheel over to a tub of Roses is bad for me.
  •  less people hovering behind me rustling tea bags and biscuit packets (surprisingly annoying)
  •  walls! I’m not really an IA if I can’t tack stuff up
  • will be sat with Knowledge Management and Business Analysis colleagues (Finance and Health & Safety were very nice but not very work-useful on a day to day basis)

I will miss my window.

office

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uxlondon

UXLondon may make up for the fact that EuroIA will probably never come to London.

The line-up is quite the who’s-who of the IA community:
Jared Spool and Eric Reiss are always hugely entertaining, Peter Merholz is usually thought provoking and you should expect some very practical stuff from Donna Maurer, Luke Wroblewski and Margaret Hanley.

Looks like more good stuff from the Clearleft team.

events
information architecture

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client experience

This blog post on client experience was very timely for me:  http://www.contrast.ie/blog/the-client-experience/

I think we’re in ‘frustrated’ zone at the moment with occassional dips of the toe into ‘enraged’. It would be nice as the user of agency services to have some of those services to be designed a little more with the user in mind.

ucd

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The Edge Annual Question — 2009

This year the Edge question is “What game-changing scientific ideas and developments do you expect to live to see?”. This seemed to inspire far more lengthly articles than in previous years so getting through the whole lot is quite a time commitment.

The answers cover AI, space travel, understanding genius, nanotechnology, intelligent alien life, human speciation, the elimination of violent impulses,  life on mars, mastering death, cheap energy, universal translation, climate change, mind-reading, and nothing. These are the things science fiction has been promising me for three decades (except for ‘nothing’ – that would make a rather challenging sci-fi novel).

Many of the authors are idealistic:

“But a young girl born in Africa today will probably have access in 10 years’ time to a cell phone with a high-resolution screen, a web connection, and more power than the computer you own today. We can imagine her obtaining face-to-face insight and encouragement from her choice of the world’s great teachers.”  Chris Anderson

This is a nice image but rather skips over the economics of teaching and buys into myths of educational choice. The world’s great teachers are scarce, have limited time and will still need to be paid. You might get access to their lecture notes, MIT-style but personal access to individual teachers is far less likely.

As usual (and particularly having been sick for the whole festive period) I’m rather more attracted to the more cynical voices, those that question how much we really change:

“Those Romans, despite their technological privations, led lives remarkably like ours. Bring them into the 21st century and they would of course be amazed by what science has achieved. Yet they would soon discover that beneath the modern wrapping it is business as usual. Politics, crime, love, religion, heroism.. The stuff of human biography. The more it changes, the more it’s the same thing.” Nicholas Humphrey

“I grew up expecting that, when adult, I’d travel to Mars. I expected cancer and the flu—and all illnesses—to be cured, robots taking care of labor, the biochemistry of life fully unraveled, the possibility of recreating damaged organs in every hospital, the nations of the Earth living prosperously in peace thanks to new technology, and physics having understood the center of a black hole. I expected great changes, that did not came. Let’s be open minded: it is still possible for them to come. It is possible for unexpected advances to change everything—it has happened in the past. But—let’s indeed be open minded—it is also possible that big changes would not come.” Carlo Rovelli

“Where are our flying cars? My answer is clear: we haven’t developed them because we couldn’t be bothered” Aubrey de Grey

As last year’s Edge question inspired my future-facing grumble the internet is not a flying car it was nice to see the flying cars making an appearance again. In the spirit of that post I wonder which of these game-changers when and if they happen, will I refuse to have anything to do with?

future

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SharePoint search: some ranking factors

SharePoint search takes into account keywords in titles, URLS and hyperlinks. In each case the keywords need to be separated by spaces/underscores.

It also favours:

  • HTML over documents, PPT over Word, and Word over Excel
  • high-level pages
  • shorter content pages/documents

These can be changed but it is generally not advised (imagine the manual equivalent of a plumber sucking air through his teeth).

Related posts
SharePoint search: Inside the Index book ‘review’
SharePoint search: good or bad?

search
sharepoint

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