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the good life in a digital age

client experience

This blog post on client experience was very timely for me:  http://www.contrast.ie/blog/the-client-experience/

I think we’re in ‘frustrated’ zone at the moment with occassional dips of the toe into ‘enraged’. It would be nice as the user of agency services to have some of those services to be designed a little more with the user in mind.

Written by Karen

January 5th, 2009 at 5:02 pm

Posted in ucd