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accessible UX deliverables

Peter Morville has published a list of UX deliverables, complete with cute icons.

It is a nice list but the pre-amble rang warning bells for me with lots of enthusiasm for visual thinking.   I’m increasingly unable to benefit from discussions about IA deliverables in the IA community because I have to produce deliverables that are accessible to blind and partially sighted people.

The list started well in terms of accessibility with stories and proverbs, hardly typical on a list of UX deliverables. I’ve reviewed Peter’s list and compared to my early thoughts on accessbile deliverables to see if I’ve progressed at all.

  • stories – fine
  • proverbs – great, potentially even more memorable than stories and consequently repeatedly accessible
  • personas – works, but without the poster
  • scenarios  – ok without the illustrations
  • content inventories – fine, but needs careful layout of excel
  • analytics – presentation can be tricky. collection software often inaccessible
  • surveys – much the same as analytics
  • concept maps – love them but very tricky
  • system maps – tricky – we tend to cobble something together in Excel/Word and use  outlining to create a hierarchy
  • process flows – also tricky
  • wireframes – largely doomed, if being used for a partially sighted audience then you need to think very carefully about descriptive text and the positioning of annotations
  • storyboards –  definitely doomed
  • concept designs – ditto
  • prototypes – paper no, xHtml could be good, not sure about tools like Axure
  • narrative reports – fine, although any illustrations will be a problem
  • presentations – forget the powerpoint, just talk
  • plans – don’t know if MS Project works for screenreaders? could probably do something that sort of works in Excel
  • specifications – as for narrative reports
  • style guides – depends how it is produced, some elements will be inaccessible but acceptably so
  • design patterns – ok, if not reliant on images. Interactive examples might help (if screenreader friendly)

Looking at all those deliverables that are essentially flows or concept maps, makes me think a screenreader friendly mapping technique would be a big win. Even if you still won’t be able to “see it all at once”!

Written by Karen

February 2nd, 2009 at 4:44 pm