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	<title>ia playia play</title>
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	<link>http://www.iaplay.com</link>
	<description>the good life in a digital age</description>
	<lastBuildDate>Fri, 20 Apr 2012 05:20:28 +0000</lastBuildDate>
	<language>en</language>
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		<title>on degrees</title>
		<link>http://www.iaplay.com/2012/04/20/on-degrees/</link>
		<comments>http://www.iaplay.com/2012/04/20/on-degrees/#comments</comments>
		<pubDate>Fri, 20 Apr 2012 05:20:28 +0000</pubDate>
		<dc:creator>Karen</dc:creator>
				<category><![CDATA[career]]></category>

		<guid isPermaLink="false">http://www.iaplay.com/?p=1400</guid>
		<description><![CDATA[I have two degrees. I&#8217;ve carried on studying with Open University. My degrees helped me get specific jobs. I love studying. I&#8217;m still fascinated by some of the stuff I studied at universities and I&#8217;m still inspired by some of my lecturers. But. I&#8217;m not convinced I couldn&#8217;t be in a very similar role, earning similar amounts&#8230; <a href="http://www.iaplay.com/2012/04/20/on-degrees/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>I have two degrees. I&#8217;ve carried on studying with Open University. My degrees helped me get specific jobs. I love studying. I&#8217;m still fascinated by some of the stuff I studied at universities and I&#8217;m still inspired by some of my lecturers.</p>
<p>But. I&#8217;m not convinced I couldn&#8217;t be in a very similar role, earning similar amounts of money, without the degrees.</p>
<p>I&#8217;ve worked with plenty of people who have taken alternative paths. And those of us with degrees have all got wildly different degrees so it can&#8217;t be the subject matter that matters.</p>
<p>There must be other things I could have done with 4 years and the money spent that might well have made up for the lack of certificate.</p>
<p>Most of the non-graduates I&#8217;ve worked with have perceived their career paths blocked by their lack of a degree. I once knew a VP of a billion dollar multi-national who felt hampered by his lack of a degree. He was hardly hampered from where I was sitting.</p>
<p>It will certainly be true that specific roles will not be open to non-graduates, although many (good ) employers are increasingly relaxed about their academic requirements. But that doesn&#8217;t mean you&#8217;ll do worse overall, and it might even save you from damaging your career by working for a bureaucratic, old-fashioned employer who isn&#8217;t clear what qualifications their employees actually need to do a good job.</p>
<p>Even if we know graduates earn more, we don&#8217;t know they earn more because they are graduates.</p>
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		<title>i&#8217;d rather have a puppy than an iPad</title>
		<link>http://www.iaplay.com/2012/04/19/id-rather-have-a-puppy-than-an-ipad/</link>
		<comments>http://www.iaplay.com/2012/04/19/id-rather-have-a-puppy-than-an-ipad/#comments</comments>
		<pubDate>Thu, 19 Apr 2012 05:31:27 +0000</pubDate>
		<dc:creator>Karen</dc:creator>
				<category><![CDATA[dogs]]></category>
		<category><![CDATA[happiness]]></category>

		<guid isPermaLink="false">http://www.iaplay.com/?p=1319</guid>
		<description><![CDATA[I remember saying that. &#8220;I&#8217;d rather have a puppy than an iPad&#8221;. Now I&#8217;ve got an iPad and  I still don&#8217;t have a puppy. I use the iPad continuously. But I would still trade it in for a puppy without even momentary regret. There are more side benefits to a dog. I&#8217;ll get exercise. I&#8217;ll need&#8230; <a href="http://www.iaplay.com/2012/04/19/id-rather-have-a-puppy-than-an-ipad/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>I remember saying that. &#8220;I&#8217;d rather have a puppy than an iPad&#8221;.</p>
<p>Now I&#8217;ve got an iPad and  I still don&#8217;t have a puppy. I use the iPad continuously. But I would still trade it in for a puppy without even momentary regret.</p>
<p>There are more side benefits to a dog. I&#8217;ll get exercise. I&#8217;ll need less heating (all dogs are lapdogs). I&#8217;ll need to vacuum less (there are no crumbs with a dog).</p>
<p>Upfront costs range from far cheaper than iPad (rescue mutt) to several times more expensive (Malamute). There are more ongoing costs to a dog but the upgrade timescale is longer. Round my way I think they are both equally at risk of getting pinched.</p>
<p>If I got a puppy, I think there is a reasonably possibility that I might die from the excitement. I&#8217;ve been waiting ten years. It&#8217;s been a consistent life goal since leaving home (and our dog).</p>
<p>The point isn&#8217;t really that I really really want a dog. It&#8217;s about trying not to waste money on things that don&#8217;t carry that death-from-excitement risk.</p>
<p>I do, of course, value good design but that has a limited value (in the literal sense that there is a limit not that it&#8217;s value is low). I won&#8217;t pay the premium regardless of what the premium is. I&#8217;ll weigh it up against other things of value to me.</p>
<p>My resistance to regular purchasing of expensive gadgetry (robots not included) really comes down to the other wanted things in the back of my head, things that the dog is only one representative of (having the fabled farm, moving somewhere where our neighbours don&#8217;t steal our trucks, not being a wage slave&#8230;)</p>
<p>I guess my (work) point is, make sure you understand everything the user values.</p>
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		<title>a decade of 9 to 5</title>
		<link>http://www.iaplay.com/2012/04/18/a-decade-of-9-to-5/</link>
		<comments>http://www.iaplay.com/2012/04/18/a-decade-of-9-to-5/#comments</comments>
		<pubDate>Wed, 18 Apr 2012 05:02:43 +0000</pubDate>
		<dc:creator>Karen</dc:creator>
				<category><![CDATA[work]]></category>

		<guid isPermaLink="false">http://www.iaplay.com/?p=1543</guid>
		<description><![CDATA[My first job was 10.30 to 6.30. The &#8216;late&#8217; start was so we trainees didn&#8217;t have to be paid enough to travel peak. It suited me too as I don&#8217;t approve of waking up already under pressure about the imminent need to leave the house. I also don&#8217;t approve of rush hour. It seems perverse&#8230; <a href="http://www.iaplay.com/2012/04/18/a-decade-of-9-to-5/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>My first job was 10.30 to 6.30. The &#8216;late&#8217; start was so we trainees didn&#8217;t have to be paid enough to travel peak. It suited me too as I don&#8217;t approve of waking up already under pressure about the imminent need to leave the house. I also don&#8217;t approve of rush hour. It seems perverse and deeply inefficient to have us all try to use the transport network at the same time. That same job also involved weekend shifts, sometimes for overtime, sometimes for weekdays off. The weekdays off were incredibly useful, not least because parcel delivery services don&#8217;t seem to have noticed that houses haven&#8217;t come with built-in housewives for about 50 years.</p>
<p>My next job was 8pm to 2am (yes 8pm at night), up to four nights a week. People generally seem horrifed at the prospect of night shifts but I quite enjoyed it. I commuted in the opposite direction to everyone else and we got sent home in taxis (an amazingly quick and uplifting journey, along the Thames in the middle of the night). We went home when the job was done so everyone in the team mucked in to get it finished, skipping breaks and damaging my eyesight.</p>
<p>As this was technically an evening rather than a full-on night shift it was surprisingly undisruptive.  I kept student hours, in bed at 2.30, up at midday and with the afternoons to do as I pleased. I was also in-sync with my family on the east coast of the US. It wasn&#8217;t great for my social life but that saved me money. And the need to crash out when I got home meant that I ditched the caffeine habit.</p>
<p>Since then I&#8217;ve had a decade of proper grown-up jobs, always loosely based on 9-5, 5 days a week with occasional time off for good behaviour. I&#8217;ve settled into a habit of spreading my annual leave throughout the year rather than taking it in chunks of a week or so, in an attempt to replicated the useful daytimes at home. But I&#8217;ve not been able to do much about the 9-5, especially with the current popularity of agile.</p>
<p>This isn&#8217;t a straightforward matter of larks and owls. Homeworkers tend to report unusual working patterns. I find when I work from home I tend to work in two chunks, one starting early morning and one starting late afternoon with a long break in the middle.</p>
<p>Even in flexi-time environments, 9-5 remains the norm, with small deviations from this accepted but still very much considered deviations. And flexi-time is generally considered an employee perk not a business benefit.</p>
<p>Managers generally believe in the 9-5 because their lives are so meeting heavy, it is necessary for them to be present in the same time slots as most other people are. The constant challenge of finding times when people are available to talk can make it seem that this is a) a universal problem and b) an important problem. It isn&#8217;t really either.</p>
<p>&nbsp;</p>
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		<title>why is wireframing our deliverable?</title>
		<link>http://www.iaplay.com/2012/04/17/why-is-wireframing-our-deliverable/</link>
		<comments>http://www.iaplay.com/2012/04/17/why-is-wireframing-our-deliverable/#comments</comments>
		<pubDate>Tue, 17 Apr 2012 05:24:57 +0000</pubDate>
		<dc:creator>Karen</dc:creator>
				<category><![CDATA[deliverables]]></category>

		<guid isPermaLink="false">http://www.iaplay.com/?p=1643</guid>
		<description><![CDATA[When we reviewed job adverts at the BBC to understand how the market was defining the various UX job titles, the unifying part of information architect job descriptions was creating wireframes. It seems to remain the main deliverable IAs get asked to produce. But &#8216;wireframe maker&#8217; is a label that pretty much everyone would deny&#8230; <a href="http://www.iaplay.com/2012/04/17/why-is-wireframing-our-deliverable/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>When we reviewed job adverts at the BBC to understand how the market was defining the various UX job titles, the unifying part of information architect job descriptions was creating wireframes. It seems to remain the main deliverable IAs get asked to produce.</p>
<p>But &#8216;wireframe maker&#8217; is a label that pretty much everyone would deny (except in their most maudlin moments) and it hardly covers the breadth or the essence of what we do.</p>
<p>I&#8217;ve been relieved to see a designer producing wireframes, as it (might have) indicated a UX style approach to design. But I&#8217;d have been upset if they&#8217;d told me my job = wire framing so it was probably a bit perverse to be particularly reassured.</p>
<p>It seems at the moment wireframes are being squeezed by sketching on the one side and prototyping on the other (although I&#8217;d argue these are part of same tradition rather than a revolution). But still the wireframes get produced.</p>
<p>So what do they prove?</p>
<ul>
<li>they show a way of thinking: what things, what relationships, what priority, a below the surface layer way of thinking</li>
<li>they are a way of communication: one that encourages focus on things+relationship+priorities again, one that helps with building and enables it to begin earlier, and possibly one that invites more collaboration because it says &#8220;this isn&#8217;t finished&#8221;</li>
</ul>
<p>I don&#8217;t think these proofs mean the wireframes are especially necessary, just that these are things that creating wireframes might signify about the person who made them.</p>
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		<title>putting special stuff in global navigation</title>
		<link>http://www.iaplay.com/2012/04/16/so-sometimes-i-do-click-on-promotional-navigation/</link>
		<comments>http://www.iaplay.com/2012/04/16/so-sometimes-i-do-click-on-promotional-navigation/#comments</comments>
		<pubDate>Mon, 16 Apr 2012 05:04:46 +0000</pubDate>
		<dc:creator>Karen</dc:creator>
				<category><![CDATA[navigation]]></category>

		<guid isPermaLink="false">http://www.iaplay.com/?p=1753</guid>
		<description><![CDATA[Last year I was grumbling about why global navigation isn&#8217;t a good promotional tool and how people aren&#8217;t *generally* just wandering around the internet going &#8220;ooh, what&#8217;s that? I have no idea, why don&#8217;t I click it and see&#8221;. And then I went to Food52, saw Piglet in their navigation and just had to click on it. So&#8230; <a href="http://www.iaplay.com/2012/04/16/so-sometimes-i-do-click-on-promotional-navigation/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Last year I was grumbling about <a href="http://www.iaplay.com/2011/02/04/navigation-isnt-a-good-promotional-tool/">why global navigation isn&#8217;t a good promotional tool</a> and how people aren&#8217;t *generally* just wandering around the internet going &#8220;ooh, what&#8217;s that? I have no idea, why don&#8217;t I click it and see&#8221;.</p>
<p>And then I went to <a href="http://food52.com/">Food52</a>, saw Piglet in their navigation and just had to click on it.</p>
<p>So now I feel I need to justify why this boxed pink piglet is different to all the stupid things I&#8217;ve ever had to argue against sticking in the global nav for &#8216;marketing&#8217; reasons.</p>
<p><a href="http://www.iaplay.com/wp-content/uploads/2012/02/food52_nav1.png"><img class="aligncenter size-full wp-image-1757" title="food52_nav" src="http://www.iaplay.com/wp-content/uploads/2012/02/food52_nav1.png" alt="" width="803" height="32" /></a></p>
<p>&nbsp;</p>
<p>I wouldn&#8217;t base your navigation designs around my propensity to click on things that imply piglets. Although that does allude to a possible route to success with marketing via navigation. Some words are sufficiently attractive to enough people that sticking them in the navigation will always be successful e.g. &#8220;cute kittens&#8221; or &#8220;pretty women&#8221;. If the content you are marketing is said kittens or women then please do carry on.</p>
<p>Other reasons why this works ok:</p>
<ul>
<li>The basic navigation is pretty sensible</li>
<li>The piglet is visually different</li>
<li>It&#8217;s a single item</li>
<li>It isn&#8217;t in the middle of the other items</li>
</ul>
<p>(also worth noting that whilst I remember that Piglet did not lead to the piglets I was expecting, I can&#8217;t for the life of me remember what it actually does go to)</p>
<p>The <a href="http://www.bbc.co.uk/">BBC</a> is also doing this at the moment for the Olympics but I&#8217;m not quite as taken with the approach. The rings do give a bit of visual difference but not enough.  The design was tight on space already so this feels a bit squeezed in.</p>
<p>And I wonder about the need here, especially this early.</p>
<p><a href="http://www.iaplay.com/wp-content/uploads/2012/02/bbcnavcrop.png"><img title="bbcnavcrop" src="http://www.iaplay.com/wp-content/uploads/2012/02/bbcnavcrop.png" alt="" width="600" height="35" /></a></p>
<p>&nbsp;</p>
<p>Now <a href="http://www.radiotimes.com/">Radiotimes</a> used to be my favourite example of doing this. I mean, their navigation was always seriously focused. Home, TV, Film, Radio. That&#8217;s it! Plus one promotional slot, styled different for a single marketing priority. The discipline involved in getting to such a short navigation and then not stuffing it with other stuff just because there was space is impressive. And then deciding that you&#8217;ll pick one and only one priority at a time, also impressive.</p>
<p>&nbsp;</p>
<p><a href="http://www.iaplay.com/wp-content/uploads/2012/02/rt_single.png"><img class="alignleft size-full wp-image-1828" title="rt_single" src="http://www.iaplay.com/wp-content/uploads/2012/02/rt_single.png" alt="" width="340" height="30" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>Well, I say single. A little part of my inner IA died the day I saw this.</p>
<p><a href="http://www.iaplay.com/wp-content/uploads/2012/02/rt_2.png"><img class="alignleft size-full wp-image-1830" title="rt_2" src="http://www.iaplay.com/wp-content/uploads/2012/02/rt_2.png" alt="" width="568" height="32" /></a><a href="http://www.iaplay.com/wp-content/uploads/2012/02/rt_two_shows1.png"><br />
</a></p>
<p><a href="http://www.iaplay.com/wp-content/uploads/2012/02/rt_two_shows1.png"><br />
</a></p>
<p>But I accepted it. It is reasonable. It&#8217;s two really important shows and they probably don&#8217;t want to pick sides.</p>
<p>&nbsp;</p>
<p>And then they did this. Live events??? That&#8217;s not a big show, it&#8217;s not something loads of people are coming to site looking for right at this minute&#8230;that&#8217;s a vaguely named marketing initiative, probably &#8216;of strategic importance to the organisation&#8217;.</p>
<p><a href="http://www.iaplay.com/wp-content/uploads/2012/02/rt_bad.png"><img class="alignleft size-full wp-image-1831" title="rt_bad" src="http://www.iaplay.com/wp-content/uploads/2012/02/rt_bad.png" alt="" width="500" height="36" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>So piglets, yes. This, no.</p>
<p>&nbsp;</p>
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		<title>robots or heirlooms. nothing in between.</title>
		<link>http://www.iaplay.com/2012/02/24/robots-or-heirlooms-nothing-in-between/</link>
		<comments>http://www.iaplay.com/2012/02/24/robots-or-heirlooms-nothing-in-between/#comments</comments>
		<pubDate>Fri, 24 Feb 2012 05:14:28 +0000</pubDate>
		<dc:creator>Karen</dc:creator>
				<category><![CDATA[future]]></category>

		<guid isPermaLink="false">http://www.iaplay.com/?p=1429</guid>
		<description><![CDATA[I like robots and heirlooms and very little in between. Heirlooms are things with a lifetime guarantee; binoculars, cast iron frying pans. Robots I shouldn&#8217;t need to introduce. If I need to replace something within a year or two and it isn&#8217;t a robot then I&#8217;m likely to be a bit sniffy about it. This&#8230; <a href="http://www.iaplay.com/2012/02/24/robots-or-heirlooms-nothing-in-between/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>I like robots and heirlooms and very little in between. Heirlooms are things with a lifetime guarantee;  binoculars, cast iron frying pans. Robots I shouldn&#8217;t need to introduce. If I need to replace something within a year or two and it isn&#8217;t a robot then I&#8217;m likely to be a bit sniffy about it. </p>
<p>This attitude can appear as occasional Luddism, cosy catastrophism, or an outbreak of Steampunk.</p>
<p>I really really like this pan. </p>
<p><a href="http://www.flickr.com/photos/mog1et/5395618709/" title="pan by mog1et, on Flickr"><img src="http://farm5.staticflickr.com/4134/5395618709_217970e8ce.jpg" width="500" height="375" alt="pan"></a></p>
<p>This pan will never die. I will give it to my grandchildren, assuming I haven&#8217;t made use of it as a murder weapon. It is better than non-stick. You&#8217;re not supposed to wash it up (so clearly this is a better invention than a dishwasher).</p>
<p>Robots encompasses anything properly futuristic i.e. the sort of stuff that appeared in the sci-fi i read as a child. I&#8217;m working on a collection of domestic robots.</p>
<p>It&#8217;s my attitude to the things in the middle ground that worries my professional peers. Particularly because that middle ground includes smart-phones. And I design things for phones so it&#8217;s an understandable concern.</p>
<p>Phones are the middle ground. Useful, yes. Loveable, no. I was a bit stubborn about getting a smartphone but I also refused to wear jeans or watch Jurassic Park when I was a teenager, so I don&#8217;t think it&#8217;s a coherent principled position. </p>
<p>My iPad is a perfectly nice consumer product. But it&#8217;s Jigsaw not Vivienne Westwood.</p>
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		<title>Christies: where a power search might be appropriate?</title>
		<link>http://www.iaplay.com/2012/02/23/christies-where-a-power-search-might-be-appropriate/</link>
		<comments>http://www.iaplay.com/2012/02/23/christies-where-a-power-search-might-be-appropriate/#comments</comments>
		<pubDate>Thu, 23 Feb 2012 05:49:45 +0000</pubDate>
		<dc:creator>Karen</dc:creator>
				<category><![CDATA[search]]></category>

		<guid isPermaLink="false">http://www.iaplay.com/?p=1748</guid>
		<description><![CDATA[There are lots of useful interface elements you can add to a search results page, but the general wisdom seems to be you shouldn&#8217;t put too many of them  together. Christies, the auction house, don&#8217;t seem to care for this perceived wisdom. Their search results are power searching heaven. I counted 12 filters (one of which you&#8230; <a href="http://www.iaplay.com/2012/02/23/christies-where-a-power-search-might-be-appropriate/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>There are lots of useful interface elements you can add to a search results page, but the general wisdom seems to be you shouldn&#8217;t put too many of them  together.</p>
<p>Christies, the auction house, don&#8217;t seem to care for this perceived wisdom. Their <a href="http://www.christies.com/LotFinder/searchresults.aspx?entry=furniture">search results</a> are power searching heaven. I counted 12 filters (one of which you can search within), 4 sorts and 3 options for displaying the results.</p>
<p>So is this design overkill or understanding your audience? I&#8217;d have no qualms about including this amount of controls for an audience of professional researchers but would usually avoid it for a general audience.</p>
<p>I&#8217;m not hugely knowledgeable about the audience. For all it&#8217;s complexity, Christies looks far more professional and considered than most antiques websites. Especially <a href="http://www.sellingantiques.co.uk/">sellingantiques.co.uk</a></p>
<p>It&#8217;s easy to imagine that the audience is very particular about the item they are looking for. If you&#8217;re a collector then being able to locate Louis XVI chairs rather than Louis XV chairs, or find an Arts and Crafts lamp rather than an Art Deco one, is a fundamental part of the experience.</p>
<p>I enjoyed using it but I&#8217;d be fascinated to know how typical I am of this audience. Anyone done any research?</p>
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		<title>be careful about being too &#8216;helpful&#8217; with search results</title>
		<link>http://www.iaplay.com/2012/02/22/be-careful-about-being-too-helpful-with-search-results/</link>
		<comments>http://www.iaplay.com/2012/02/22/be-careful-about-being-too-helpful-with-search-results/#comments</comments>
		<pubDate>Wed, 22 Feb 2012 05:58:52 +0000</pubDate>
		<dc:creator>Karen</dc:creator>
				<category><![CDATA[search]]></category>

		<guid isPermaLink="false">http://www.iaplay.com/?p=1249</guid>
		<description><![CDATA[The bane of my life when trying to work out what&#8217;s gone wrong with a search engine is the hidden thesaurus. Lots of search software comes with a thesaurus that is referred to &#8216;behind the scenes&#8217; to expand queries to include other queries that are *known to be equivalent*. Anyone who has spent even a&#8230; <a href="http://www.iaplay.com/2012/02/22/be-careful-about-being-too-helpful-with-search-results/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>The bane of my life when trying to work out what&#8217;s gone wrong with a search engine is the hidden thesaurus.</p>
<p>Lots of search software comes with a thesaurus that is referred to &#8216;behind the scenes&#8217; to expand queries to include other queries that are *known to be equivalent*. Anyone who has spent even a short amount of time thinking about language can see why these things might become a problem. </p>
<p>(these files are doubly irritating as they&#8217;re usually set up without any kind of admin interface&#8230;the assumption being only the system administrator would or should edit it&#8230;and that they will of course be technical)</p>
<p>The expansion happens behind the scenes and the user isn&#8217;t necessarily told it has happened. This is usually bad. You need to be really really wary of expanding the users search queries without telling them.  Don&#8217;t just give them results for aubergine and results for eggplant, when they only searched for Aubergine. You think you are being clever and helpful. If you&#8217;re wrong about the expansion then you are just being extremely irritating.</p>
<p>Or possibly worse than irritating. </p>
<p>I read a comment on the Guardian recently that suggested hor = mum in Danish. I thought that was wrong and searched for &#8220;hor mum&#8221; in Google. It wasn&#8217;t my most thought through search query but I didn&#8217;t expect Google to automatically convert it into &#8220;hot mum&#8221;. That was a bit of a surprising set of results.</p>
<p>(the word the commenter had misheard was mor)</p>
<p>This Google example demonstrates how you can end up with a worse situation that the user simply not getting the results they were looking for. But it is also different from the thesaurus examples that I started this talking about. Google do at least tell you what they&#8217;ve done and allow you to correct them. Given how uncertain query expansion is, best practice must be to tell the users what you&#8217;ve done.</p>
<p>If you tell the users you have two choices about how to tell them:<br />
a) Suggest the expansion but don&#8217;t run it for them. Risks them missing it as an option.<br />
b) Run the expansion but tell them you&#8217;ve done it. Still risks them missing the option to un-do </p>
<p>Google&#8217;s experimented with both approaches over the years. And currently has a bit of a mixed approach.  Don&#8217;t assume their approach has &#8220;cracked&#8221; the problem.</p>
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		<title>why I like free-text fields in surveys</title>
		<link>http://www.iaplay.com/2012/02/21/why-i-like-free-text-fields-in-surveys/</link>
		<comments>http://www.iaplay.com/2012/02/21/why-i-like-free-text-fields-in-surveys/#comments</comments>
		<pubDate>Tue, 21 Feb 2012 05:29:24 +0000</pubDate>
		<dc:creator>Karen</dc:creator>
				<category><![CDATA[categorisation]]></category>
		<category><![CDATA[ucd]]></category>
		<category><![CDATA[words]]></category>

		<guid isPermaLink="false">http://www.iaplay.com/?p=1764</guid>
		<description><![CDATA[I&#8217;ve been doing quite a bit of surveying in recent weeks and I&#8217;ve been challenged over my liking for free-text fields. My colleague/partner-in-crime was worried that the data would be too time-consuming to analyse if we didn&#8217;t turn every field into a tick box of some form. I&#8217;ve always found the free-text fields to be&#8230; <a href="http://www.iaplay.com/2012/02/21/why-i-like-free-text-fields-in-surveys/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve been doing quite a bit of surveying in recent weeks and I&#8217;ve been challenged over my liking for free-text fields.</p>
<p>My colleague/partner-in-crime was worried that the data would be too time-consuming to analyse if we didn&#8217;t turn every field into a tick box of some form. I&#8217;ve always found the free-text fields to be the ones that contain the most interesting responses so I&#8217;m willing to wade through the data.</p>
<p>But it wasn&#8217;t just on our side of the fence that concerns where raised. In the latest batch of responses to the survey a couple of people wrote things along the lines &#8220;why not checkboxes?&#8221; in the field in question.</p>
<p>(of course, if it had been checkboxes, the people who&#8217;d wanted free text wouldn&#8217;t have been able to complain to me)</p>
<p>An unexpected benefit of the free-text field was that I could spot the spam because they faithfully quoted our navigation back at us when asked what parts of our website they read. The humans were mostly more varied than that.</p>
<p>The question was about what Guardian content they read. It was deliberately vague but most people interpreted as a request for genres and listed out four or five of them. It wouldn&#8217;t have been a huge problem to have offered them the main genres and asked them to tick. It would have probably involved a little less thinking for the respondents.</p>
<p>I suspect people would have ticked more things if offered a list.</p>
<p>What I wouldn&#8217;t have got was the things that people thought were important but we hadn&#8217;t thought important enough to put on the list. A lot of people chose something surprising as one of the four or five things they specifically chose to tell us they read.</p>
<p>As well lots of the expected genres, the responses also included:</p>
<ul>
<li>formats</li>
<li>specific topics and countries</li>
<li>things they don&#8217;t read</li>
<li>how they choose what to read</li>
<li>who they read</li>
<li>which supplements they like</li>
<li>countries</li>
</ul>
<p>They used language we don&#8217;t use e.g. Current affairs, Entertainment, International, Global, Arts, Finance, Opinion, Economics, Sports, IT.</p>
<p>I was also interested to see people using Guardian specific acronyms e.g. OBO, MBM, CiF.</p>
<p>Most people responded with a comma separated list which was pretty easy to turn into structured data and then just mop up the stuff that doesn&#8217;t fit nicely by hand. And that mopping up gave me an opportunity to learn the data and to begin to understand it.</p>
<p>This wasn&#8217;t a big scientific piece of market research, just the beginning of a conversation. And that&#8217;s best done without checkboxes.</p>
<p>&nbsp;</p>
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		<title>treen: the woodsman&#8217;s miscellaneous category</title>
		<link>http://www.iaplay.com/2011/12/21/treen-the-woodsmans-miscellaneous-category/</link>
		<comments>http://www.iaplay.com/2011/12/21/treen-the-woodsmans-miscellaneous-category/#comments</comments>
		<pubDate>Wed, 21 Dec 2011 11:13:02 +0000</pubDate>
		<dc:creator>Karen</dc:creator>
				<category><![CDATA[categorisation]]></category>
		<category><![CDATA[words]]></category>

		<guid isPermaLink="false">http://www.iaplay.com/?p=1611</guid>
		<description><![CDATA[As a classification geek, married to a tree geek I was delighted to discover treen which Wikipedia says is &#8220;a generic name for small handmade functional household objects made of wood&#8221;. I may start collecting miscellaneous categories from different domains&#8230;]]></description>
			<content:encoded><![CDATA[<p>As a classification geek, married to a tree geek I was delighted to discover <a href="http://en.wikipedia.org/wiki/Treen_(wooden)">treen</a> which Wikipedia says is  &#8220;a generic name for small handmade functional household objects made of wood&#8221;.</p>
<p>I may start collecting miscellaneous categories from different domains&#8230;</p>
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