past projects
2012
- setting up the Guardian product voices panel
- research and design for mobile apps including crosswords, Soulmates, Eyewitness, and film
2011
- research and design of mobile apps, including the Guardian Android app and Windows Phone app
- started an initiative to encourage lots more user research and testing
- usability improvements to Guardian Jobs including commissioning a diary study about job hunting
- collaborating with Anna and Pearlyn from City University on live blogging user research and mobile usability approaches
2010
- Redesigning RNIB’s e-commerce site, using MS Commerce Server
- Requirements and process flows for a new library system for RNIB’s postal library service including Braille, Giant Print and Talking Books
- Requirements for a local information directory/yellow pages
- Customer data policies for a new customer relationship management system
2009
- Knowledge bank for project management content
- RNIB website relaunch, using SharePoint Search Server
2008
- Accessible SharePoint based intranet and collaboration spaces for RNIB
- Knowledge banks for IT and accessibility content
2007
- BBC homepage redesign
- BBC global navigation and other BBC ’2.0′ projects
2006
- OTIS – merging the various earlier content models into one
- Content Object Modelling (COM) tool – co-opting an ontology tool as an admin tool for CMS interfaces
- Content modelling for BBC Drama & Comedy
2005
- Metadata games
- Content Object Modelling training
2004
- Content modelling for CBBC
- Folksonomy style tagging & the threshold
2003
- Semi-automatic tagging for the BBC’s Documentum CMS
2002
- Project Glue – a-z & categories, toolbar
- Evaluating search suppliers
2001
- Metadata for GCSE Bitesize
- Project Bromsgrove – search best bets (2001/2)
- My dissertation – the organisation of newspaper websites