past projects

2011

  • collaborating with Anna and Pearlyn from City University on live blogging user research and mobile usability approaches respectively

2010

  • Redesigning RNIB’s e-commerce site, using MS Commerce Server
  • Requirements and process flows for a new library system for RNIB’s postal library service including Braille, Giant Print and Talking Books
  • Requirements for a local information directory/yellow pages
  • Customer data policies for a new customer relationship management system

2009

  • Knowledge bank for project management content
  • RNIB website relaunch, using SharePoint Search Server

2008

  • Accessible SharePoint based intranet and collaboration spaces for RNIB
  • Knowledge banks for IT and accessibility content

2007

  • BBC homepage redesign
  • BBC global navigation and other BBC ’2.0′ projects

2006

  • OTIS – merging the various earlier content models into one
  • Content Object Modelling (COM) tool – co-opting an ontology tool as an admin tool for CMS interfaces
  • Content modelling for BBC Drama & Comedy

2005

2004

  • Content modelling for CBBC
  • Folksonomy style tagging & the threshold

2003

  • Semi-automatic tagging for the BBC’s Documentum CMS

2002

  • Project Glue – a-z & categories, toolbar
  • Evaluating search suppliers

2001